map limit

Marshall Masser's Avatar

Marshall Masser

12 Jan, 2022 03:39 AM

Caltopo,

I am a member of SDMRT and SDSDSAR. I have an account through my team. I was working through your First Response with SARTopo training and got a message about my account being limited to 5 maps. When I asked others in my unit they were confused and said they all could create much more than that. Can you explain? Am I logged into the wrong account? SARtopo v. CALTopo?

thank you, Marshall

  1. Support Staff 1 Posted by Meghan on 12 Jan, 2022 07:23 PM

    Meghan's Avatar

    Hello Marshall,

    To access your team account (and have access to all premium SARTopo features including unlimited private maps), you do need to make sure you are logging into sartopo.com. SARTopo is our platform for first responders- it has all the same tools as CalTopo plus some additional first response specific tools. Currently SARTopo and CalTopo are on separate servers and your team account is located on the SARTopo server. If you log into CalTopo, you won't have access to the team account nor will you have access to all premium features.

    Make sure you are logging into SARTopo and using the same email and account provider that you joined the team account with.

    Best,
    Meghan

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