Issue with scanning QR???

Bob Allam's Avatar

Bob Allam

22 Aug, 2021 07:19 PM

I was using the app (SARTopo) and used the Scan QR Code function. The result was to open a PDF in Google. I was expecting the map to be opened in the app. Did this work as it should? If so, how can I get the map to open in the app? Thanks!!

  1. Support Staff 1 Posted by akaufmann on 22 Aug, 2021 07:20 PM

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    Bob,

    If you click "Open in..." on the bottom right does it give you an option to open in the app?

    AJ

  2. akaufmann closed this discussion on 22 Aug, 2021 07:20 PM.

  3. akaufmann re-opened this discussion on 22 Aug, 2021 07:22 PM

  4. Support Staff 2 Posted by akaufmann on 22 Aug, 2021 07:22 PM

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    Whoops, sorry. Actually this behaves as expected. The QR code on the PDF is a link for the PDF specifically, not for the map which generated it. If you want to open the map via a QR code, you'll need to scan a shareable QR code which the owner of the map can generate as described here https://training.caltopo.com/all_users/share/permissions

  5. akaufmann closed this discussion on 22 Aug, 2021 07:22 PM.

  6. Bob Allam re-opened this discussion on 23 Aug, 2021 02:57 PM

  7. 3 Posted by Bob Allam on 23 Aug, 2021 02:57 PM

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    AJ
    That was helpful. I successfully created a QR code that will open the map
    in the app.

    Is this QR code able to be printed on a map generated online?

    On our SAR missions it's convenient to print 1 map of the search area that
    has the QR code that responders can scan to have the map open in their app
    without having to interrupt mission staff to scan the QR code from map
    permissions.

    Thanks!!

    ------

    Bob Allam
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    804.869.5353

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  8. Support Staff 4 Posted by Meghan on 23 Aug, 2021 07:50 PM

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    Hi Bob,

    The typical workflow is to print the sharing QR code for the digital map and post it on the wall of command post for searchers to then scan and open in the mobile app.

    The QR code displayed at the bottom of a PDF links to the PDF by default. However if you have a pro, desktop or team subscription, you can add a custom QR code to a PDF. For example, you could generate a shareable link with update access for a specific map and then copy and paste that link into the custom QR code field when you are generating the PDF. Then that QR code will link to the digital map and not the PDF itself. You can learn more about custom QR codes in this section of our user guide.

    Best,
    Meghan

  9. Meghan closed this discussion on 23 Aug, 2021 07:50 PM.

  10. Bob Allam re-opened this discussion on 24 Aug, 2021 02:55 PM

  11. 5 Posted by Bob Allam on 24 Aug, 2021 02:55 PM

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  12. Support Staff 6 Posted by Meghan on 24 Aug, 2021 04:18 PM

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    You're welcome, Bob! And thanks for using SARTopo!

    Best,
    Meghan

  13. Meghan closed this discussion on 24 Aug, 2021 04:18 PM.

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