following training to download maps, but don't have tabs at top of acct. page

Randy Shannon's Avatar

Randy Shannon

06 Oct, 2021 07:36 PM

Hi, New user here. Trying to download maps for phone this weekend, and in following the training instructions for downloading I have only the one Account tab under my username, not the multiple tabs shown in the training. I am missing the Desktop Access tab, where it appears I can download the tabs for use offline in the field. Any suggestions will be much appreciated.

  1. Support Staff 1 Posted by Julie on 06 Oct, 2021 08:41 PM

    Julie's Avatar

    Hi Randy,

    Welcome to CalTopo! To download maps for offline use on your phone, you'll need to do so from within the mobile app. We have another version of the program that can operate on a laptop when there is no internet connection (we call it Desktop) that was designed mostly for search and rescue teams that need to do planning out in the field.

    To get your layers for the mobile app, check out the instructions at https://training.caltopo.com/all_users/mobile/offline.

    Thanks,
    Julie

  2. Julie closed this discussion on 06 Oct, 2021 08:41 PM.

  3. kiteartist re-opened this discussion on 07 Oct, 2021 02:30 AM

  4. 2 Posted by kiteartist on 07 Oct, 2021 02:30 AM

    kiteartist's Avatar

    Thank you Julie for the quick reply. I'll read through these instructions and see if I am successful. I appreciate your quick response.RandySent from my Verizon, Samsung Galaxy smartphone
    -------- Original message --------From: Julie <[email blocked]> Date: 10/6/21 1:41 PM (GMT-07:00) To: [email blocked] Subject: Re: following training to download maps, but don't have tabs at top of acct. page [Map Room #3240]

  5. Meghan closed this discussion on 07 Oct, 2021 04:06 PM.

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