Printing PDF or JPEGs with Fire History Map Overlay

rick.cudd's Avatar

rick.cudd

23 Oct, 2020 04:22 PM

Account Level - Pro

What am I missing?

I would like to print a map that has a forest service base and has the Fire History overlay. When I print it in PDF or JPEG I never get the Fire History on the PDF or image.

I appreciate any help.
Rick

  1. Support Staff 1 Posted by Meghan on 23 Oct, 2020 06:39 PM

    Meghan's Avatar

    Hi Rick,

    Currently this function is working fine for me right now- you should be able to generate a PDF with Forest Service as the base and the Fire History overlay. What type and version of OS and browser are you using? And can you please explicitly describe the steps you are taking to create your map and generate the PDF or JPEG and what settings you are using?

    Thank you,
    Meghan

  2. 2 Posted by rick.cudd on 23 Oct, 2020 08:19 PM

    rick.cudd's Avatar

    Hi Megan,
    System Windows 10 Home 10.0.18363
    Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3201 Mhz, 6 Core(s), 12 Logical Processor(s)
    Installed Physical Memory (RAM) 16.0 GB

    Google Chrome is up to date
    Version 86.0.4240.111 (Official Build) (64-bit)
    Open my map
    Select Forest Service
    Select Fire History
    Now I have the look I want to print.
    Select Print - See Attached for settings. Looks Perfect, I want a JEPG.
    Select Generate PDF
    Wait for a few,
    See attached for what I get. I must be me. :)

  3. 3 Posted by rick.cudd on 23 Oct, 2020 08:32 PM

    rick.cudd's Avatar

    Hi Megan, Stand down!
    Got it. I sent you the correct result. It was a plug in in chrome.

  4. 4 Posted by rick.cudd on 23 Oct, 2020 08:33 PM

    rick.cudd's Avatar

    Sorry for the fire drill.

  5. Support Staff 5 Posted by Meghan on 23 Oct, 2020 08:40 PM

    Meghan's Avatar

    No worries! Glad to hear you found a solution!

  6. Meghan closed this discussion on 23 Oct, 2020 08:40 PM.

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