sartopo offline not accessing my downloaded tiles

e_portfolio's Avatar

e_portfolio

28 Jun, 2020 05:23 PM

I have 2 issues going on right now...I just updated my key and downloaded the most updated sar.jar and now 1) sartopo offline is not finding all of my previously downloaded tiles. I am on a Mac. 2) The offline version was working well prior to updating the key, but now I am also receiving the following message:

THIS SOFTWARE IS NOT PROPERLY LICENSED: LICENSE KEY NOT VALID
Legal, licensed use is only available as part of a CalTopo/SARTopo subscription, and
subject to additional restrictions as described at https://caltopo.com/offline/app
Suspending startup for 2 minutes . . . done

  1. Support Staff 1 Posted by Ben Lantow on 29 Jun, 2020 04:38 AM

    Ben Lantow's Avatar

    Hi.
    To update your key you need to download a full install not just the new .jar file. That will refresh your permissions and remove the issu you're having.

    As for previously downloaded tiles. Can you advise which version of the app you were using prior?

    Best,
    Ben

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac