Communication Error

Clint Sanchez's Avatar

Clint Sanchez

21 Sep, 2021 05:49 PM

Hi, I'm the Planning officer for hurricane Ida recovery in Grand Isle, LA, and am setting up CALtopo. When trying to save a map to generate a QR code, I'm getting a communication error.

https://www.loom.com/share/932099968fcf4a188436562e5a2b2a02

  1. Support Staff 1 Posted by Julie on 21 Sep, 2021 06:07 PM

    Julie's Avatar

    Hi Clint,

    Looks like we have a bug there.

    However, in the meantime, you can open the saved map, go to the info icon on the left side of the map viewer, and change the sharing setting and generate a code there. There's more info here if you need it.

    Thanks,
    Julie

  2. Julie closed this discussion on 21 Sep, 2021 06:07 PM.

  3. Clint Sanchez re-opened this discussion on 21 Sep, 2021 06:33 PM

  4. 2 Posted by Clint Sanchez on 21 Sep, 2021 06:33 PM

    Clint Sanchez's Avatar

    Hmmm, still not generating a QR code

    https://www.loom.com/share/3bd90205b1364fae8857ce6a26fbca38 <https://www.loom.com/share/3bd90205b1364fae8857ce6a26fbca38>

    Should I use something third-party to create one?

  5. Support Staff 3 Posted by Julie on 21 Sep, 2021 06:38 PM

    Julie's Avatar

    Hi Clint,

    You don't have the saved map open in the map viewer. Click on the name of the map in Your Data to open that map. Then you'll be able to generate the QR code.

    You can only generate a QR code for a saved map. You can share a link to a blank map, but because there is no data on the map to share, it does not have the ability to designate it as secret or private.

    Thanks,
    Julie

  6. Julie closed this discussion on 21 Sep, 2021 06:38 PM.

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