How in the Hell Do I Print a Map Generated from Your Application, Please?

Christine Robert's Avatar

Christine Robert

02 May, 2021 08:52 PM

No print menu shows up anywhere on your application for me. How am I supposed to print the map? I have a free account and your sales materials suggest that I can print 8.5" x 11" maps with that level of involvement. I've watched numerous tutorials and followed your own instructions and NOTHING reveals to me how in the heck I can get a PDF Print Menu to show up on my account.


  1. Support Staff 1 Posted by Ben Lantow on 03 May, 2021 01:47 PM

    Ben Lantow's Avatar

    Hi there,
    The print menu is the printer icon on the left side of the screen. We recently improved and updated the UI as highlighted here ( unfortunately there are many older videos and screenshots all across the web of our previous interface, and while we are working to change our user guide to reflect these updates, unfortunately we can't change every screenshot out there.

    Let us know if that doesn't resolve your issue.


  2. Ben Lantow closed this discussion on 03 May, 2021 01:47 PM.

  3. Christine Robert re-opened this discussion on 03 May, 2021 05:43 PM

  4. 2 Posted by Christine Rober... on 03 May, 2021 05:43 PM

    Christine Robert's Avatar

    Thanks SO MUCH! Got it!

    Sent from my iPhone

  5. Ben Lantow closed this discussion on 03 May, 2021 08:03 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

14 May, 2021 10:03 PM
14 May, 2021 09:02 PM
14 May, 2021 08:30 PM
14 May, 2021 04:51 PM
14 May, 2021 04:45 PM


14 May, 2021 04:24 PM
14 May, 2021 02:11 PM
14 May, 2021 11:38 AM
14 May, 2021 12:11 AM
13 May, 2021 11:52 PM
13 May, 2021 11:24 PM