Can't create Jpeg Maps, and Scale gets distorted when printing a map

Mark's Avatar

Mark

25 Oct, 2021 05:26 PM

Hello, I am trying to create a map for a client at a 1:24,000 Scale and in a Jpeg Format.

Every time I hit "Generate JPEG" With the options selected in Attachment One, I get a PDF-formatted image with a scale of 1:24988 as seen in Attachment Two

What could be a possible resolution for this?

  1. Support Staff 1 Posted by Julie on 26 Oct, 2021 12:59 AM

    Julie's Avatar

    Hi Mark,

    Thanks for letting us know. We have someone working on it.

    Thanks,
    Julie

  2. Support Staff 2 Posted by Meghan on 26 Oct, 2021 07:58 PM

    Meghan's Avatar

    This issue has been fixed- you should now be able to generate a JPEG at a set scale.

    Thanks for taking the time to report this to us and thanks for using CalTopo!
    Best,
    Meghan

  3. Meghan closed this discussion on 26 Oct, 2021 07:58 PM.

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