Downloaded (Offline) Maps Different

Shane Allred's Avatar

Shane Allred

12 Sep, 2021 02:32 AM

On two different trips over the past couple weeks, I've downloaded map tiles for backcountry navigation. They've worked fine, but I've noticed that some trails are different (blue dots instead of red dashes). I've also noticed some trails are completely missing from the downloaded maps. This seems odd to me. I've tried deleting the maps and downloading again but the same problem exists. Is this a known issue? P.S. I love the app!

  1. Support Staff 1 Posted by Julie on 13 Sep, 2021 03:14 PM

    Julie's Avatar

    Hi Shane,

    Yes, this is known and expected. We don't always update the online and offline tiles at the same time, and if there were updates to the data then it's possible to get this difference. We have a new process for creating the offline tiles coming out soon that should resolve a lot of this issue.

    Thanks,
    Julie

  2. Julie closed this discussion on 13 Sep, 2021 03:14 PM.

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