waiting hours to print mbtiles

Brian's Avatar


21 Jul, 2021 08:36 PM

It takes hours (sometimes may hours) to print mbtiles are fairly simple maps. Today I'm just doing a region of the Forest Service topo map, without anything added.

  1. 1 Posted by Philip Schuyler on 21 Jul, 2021 09:35 PM

    Philip Schuyler's Avatar

    I'm having the same mbtiles failures. I've had 2 successful downloads of mbtiles out of about 15 attempts.

  2. 2 Posted by Brian Korver on 21 Jul, 2021 11:36 PM

    Brian Korver's Avatar

    Did the unsuccessful ones terminate somehow, or did they just hang "forever" (like overnight)? If they terminated somehow, how did they? An error?

    Mine are just hanging, I've got one that's been doing nothing for over 8 hours now.

    [email blocked]

  3. Support Staff 3 Posted by Julie on 22 Jul, 2021 01:41 AM

    Julie's Avatar

    Brian and Philip,

    How many tiles are you trying to download at once? Even if they seem simple, they can take some time to generate. If you're attempting thousands of tiles at once then that can take super long, and as that is going it leaves things open for other problems to happen - connections timing out, mid-day server restarts (super rare, but we did do one today.) Unfortunately we don't have a progress bar for the tiles right now so you can't see if it's still going or not. We have that on the list to add.

    For what it's worth, a couple of us tried a few random downloads, and didn't have perfect success. We'll take a look at it and see if anything is going on. If you can send any additional details about how much you are downloading, how long it takes, what layers and what area geographically, that might be helpful.

    In the meantime, try downloading smaller amounts and make sure you have a good connection while you do it.


  4. 4 Posted by Philip Schuyler on 22 Jul, 2021 05:27 PM

    Philip Schuyler's Avatar

    This morning I'm having success after restarting the computer. I've downloaded two files at right around 2000 tiles each
    Coincident or not I don't know.

  5. Support Staff 5 Posted by Meghan on 22 Jul, 2021 10:10 PM

    Meghan's Avatar

    Glad to hear they downloaded as expected for you this morning. If you encounter issues in the future, please provide the information Julie requested so we can dig into it more.

    Thank you,

  6. Meghan closed this discussion on 22 Jul, 2021 10:10 PM.

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