Issue with CalTOPO map loading on my website.

Monica M's Avatar

Monica M

05 May, 2021 01:27 AM

Hello!

I've been having recurring issues with caltopo maps not loading on my site. I use iframe to insert the saved map's URL. Sometimes, like today, it's not loading the maps on my site.

Is this an issue with caltopo itself? Any information would help! Thanks.

  1. Support Staff 1 Posted by Julie on 05 May, 2021 02:09 PM

    Julie's Avatar

    HI Monica,

    Can you send me a link to the site? We had a small problem supporting iframes recently but I thought it was fixed. We can certainly take a look.

    Thanks,
    Julie

  2. 2 Posted by Monica M on 05 May, 2021 04:06 PM

    Monica M's Avatar

    Hello!

    Okay I see. Yes it still seems to be bit of an issue I think? Here’s the page I’m talking about: https://cahikingadventures.com/brown-mountain-dam-waterfall/?et_fb=1&PageSpeed=off <https://cahikingadventures.com/brown-mountain-dam-waterfall/?et_fb=1&PageSpeed=off>

  3. Support Staff 3 Posted by Julie on 05 May, 2021 06:09 PM

    Julie's Avatar

    Hi again Monica,

    I think the team is going to make some adjustments so this isn't necessary, but for now the temporary fix is to remove the www from the link in the iframe code. Sending the maps to the same address but at https://caltopo.com/m/#### instead of https://www.caltopo.com/m/#### will fix the issue and get it to display all the time.

    Thanks,
    Julie

  4. Julie closed this discussion on 05 May, 2021 06:09 PM.

  5. Monica Murillo re-opened this discussion on 06 May, 2021 01:44 AM

  6. 4 Posted by Monica Murillo on 06 May, 2021 01:44 AM

    Monica Murillo's Avatar

    Thanks I’m so much I will try it out!!!

    Sent from my iPhone

  7. Julie closed this discussion on 06 May, 2021 02:10 PM.

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