Printing Maps Function Not Working

Geoff's Avatar

Geoff

22 Nov, 2020 12:33 AM

Hi CalTopo,

For some reason I am not able to get the printing function to work properly anymore. I have attached a screenshot of what I see when I click on the print to pdf button in the menu.

Here is my browser info:
Google Chrome is up to date
Version 87.0.4280.67 (Official Build) (x86_64)

I am using CalTopo on a Mac and also the problem repeated itself in the same mannor when I tried Safari.

Thanks,

Geoff

  1. Support Staff 1 Posted by Ben Lantow on 22 Nov, 2020 12:38 AM

    Ben Lantow's Avatar

    Have you tried with your adblocker off? Printing is currently working fine for me. If that doesn't fix the problem, can you send me the ID of the map you're trying to print. I'll make the discussion private.

    Best,
    Ben

  2. 2 Posted by Geoff Gloceri on 22 Nov, 2020 12:42 AM

    Geoff Gloceri's Avatar

    Hi Ben,

    Thanks for the quick response. I tried printing with the ad blocker disabled and it is still not working. This is the same problem for all of my maps but here is a link to one:

    https://caltopo.com/m/MLLR

    Thanks,

    Geoff

    From: Ben Lantow <[email blocked]>
    Reply-To: "[email blocked]" <[email blocked]>

  3. Support Staff 3 Posted by Ben Lantow on 22 Nov, 2020 01:49 AM

    Ben Lantow's Avatar

    Found the bug, the enhanced slope shading is causing it to glitch when you bring up the print interface, that's why you saw it on this map, I'll bet you use the same layer in many maps. It'll take a couple days to get fixed. In the meanwhile the normal shading is pretty similar if you want to use that.

    Thanks for reporting the problem!

    Best,
    Ben

  4. 4 Posted by Geoff Gloceri on 22 Nov, 2020 10:50 PM

    Geoff Gloceri's Avatar

    Great, thank you for looking into the issue!

    Cheers,

    Geoff

    From: Ben Lantow <[email blocked]>
    Reply-To: "[email blocked]" <[email blocked]>

  5. Ben Lantow closed this discussion on 23 Nov, 2020 01:05 AM.

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