Mac Option Click

buddytym's Avatar

buddytym

26 Jan, 2020 02:31 AM

I've had a really hard time getting Option-Click (Mac's right click) to work lately. I've primarily been using Chrome, and am also getting the issue in Safari. It's hit or miss... but 95% of the time it's miss. Any suggestions?

  1. Support Staff 1 Posted by Ben Lantow on 27 Jan, 2020 01:54 AM

    Ben Lantow's Avatar

    On Mac a right click is control click not option click, just wanted to double check that you're using the right button. I've never seen any issues with it and we use macs for development. You can also enable a two finger click on most macs for a right click.

  2. 2 Posted by buddytym on 27 Jan, 2020 07:14 PM

    buddytym's Avatar

    Hey Ben, thanks for the correction there. I meant to write control-click.

    Chrome // In Chrome, control-click is only working for me intermittently. It seems to work more often (50% of the time) in chrome on new maps. Control click works less often (5% of the time) in maps with a lot happening (many lines, markers, etc)

    Firefox // I downloaded firefox and it seems to work great there in all setting. Working 100% of the time, even with maps with lots of layers and lines with tons of vertices, etc.

  3. Support Staff 3 Posted by Ben Lantow on 28 Jan, 2020 01:56 AM

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    Thanks for the clarification. I haven't seen this behaviour but I'm going to do a little digging. Can you just verify what version of Mac OS and Chrome you have?

    Best,
    Ben

  4. 4 Posted by buddytym on 29 Jan, 2020 03:59 PM

    buddytym's Avatar

    Sure thing Ben. I've been using firefox and it's been pretty smooth. Still clunky on Chrome, but I'm not too concerned since firefox is doing the trick.

    High Sierra 10.13.6
    Chrome Version 79.0.3945.130 (Official Build) (64-bit)

    Thanks for your help!

  5. Support Staff 5 Posted by Ben Lantow on 30 Jan, 2020 02:41 AM

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    Ok we’ll take a look at this. I haven’t seen this happen on my Mac, but I could hypothesize a few conditions that could cause that to occur.

    Best,
    Ben

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