Meghan on 13 May, 2021 11:24 PM
Thanks for reaching out! Currently I am unable to reproduce your issue- I am able to download MVUM for offline use on my iPhone (with and without other base layers).
A couple follow up questions for you:
How big is the download? If you download a smaller section of the MVUM overlay, do you run into the same issue? Sometimes you can run into issues when you try to download a large area and/or a lot of base layers at one time. Breaking up your download into a few smaller individual downloads can fix this.
Do you have a strong data connection when you are downloading offline layers? Weak or intermittent data connections can also cause problems with downloads.
What area are you trying to download specifically that you encounter the issue?
What type and version mobile device and OS are you using?