Off line Map navigation

Glen Stamate's Avatar

Glen Stamate

10 Mar, 2021 05:18 AM

Why am I unable to use this app to navigate trails offline with my paid prescription?

  1. Support Staff 1 Posted by Meghan on 10 Mar, 2021 07:15 PM

    Meghan's Avatar

    Hi Glen,

    Typically if you have active mobile subscription or higher and you still can't use the app offline it's because you haven't downloaded base layers to view your saved maps on. In CalTopo lingo, what we call a "map" is actually saved map objects (markers, lines, etc) at specific coordinates. You then view your maps on top of base layers such as topo maps and aerial imagery. If you wish to use the mobile app without a data connection, you need to download base layers to view your maps on. The Offline Use page on our training site walks you through how to download base layers in detail along with screenshots- my suggestion would be to check that out!

    If you are running into a different issue, please explain your issue in detail so that we can help your troubleshoot.

    Thank you,
    Meghan

  2. Meghan closed this discussion on 10 Mar, 2021 07:15 PM.

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