App Tracks

Charles Rozner's Avatar

Charles Rozner

12 May, 2020 11:02 PM

I have a First Responder pro account. If I create a map and call it up on my phone app and record a track, I see the track on the desktop map and when I finish the track and save it, the track turns into a line as it is supposed to. If I share the map with a team member but don't give them a password to edit the map,will a track that they generate show up on my map and can they save their track to my map?

  1. Support Staff 1 Posted by Julie on 12 May, 2020 11:42 PM

    Julie's Avatar

    HI Charles,

    To do this, you would want to open your map, and go to Collaborate (on the left, under your user name). At the bottom of the window that opens, you should see, in blue, "+ Create Password of Shareable Link". When you click that, you can set the permissions for map access. Read will allow the user to see, but not edit. Update will allow the user to add items (such as their track) but not delete anything. Write will allow the user full access.


  2. Julie closed this discussion on 12 May, 2020 11:42 PM.

  3. Chuck Rozner re-opened this discussion on 12 May, 2020 11:58 PM

  4. 2 Posted by Chuck Rozner on 12 May, 2020 11:58 PM

    Chuck Rozner's Avatar

    Thank you. I see that. There are 2 options. Create a shareable link or
    create a password. Under the Create a shareable link, I see the option of
    update. If I click on OK it generates a shareable url. If I send someone
    that link do they still need a password. Under generate a password, I only
    get the option of Write.

  5. Support Staff 3 Posted by Ben Lantow on 13 May, 2020 12:40 AM

    Ben Lantow's Avatar

    We are working to deprecate the use of passwords and moving toward URLs. If you generate a sharable URL and share it, the user automatically gets the specified level of permission based on that URL (Read, Update, or Write).

    We highly recommend using URLs moving forward instead of passwords.

    Of note however, we would recommend a team account ( for organizations to enable fast and easy sharing as well as permissions management at the team level. It allows multiple users to update a map very quickly and easily without having to generate URLs or use other sharing methods.

  6. 4 Posted by Chuck Rozner on 13 May, 2020 02:05 AM

    Chuck Rozner's Avatar

    Thank you. I ageee. I would like our team to get an account but we have so
    few searches in our area where we need maps. It’s a tough sell to spend the
    money along with other obligations that we have. I want to support Matt so
    I purchase a private account for when we do need some of the pro features.


  7. Support Staff 5 Posted by rmarcucci on 13 May, 2020 03:48 AM

    rmarcucci's Avatar


    We hear you. Thank you for the support, we appreciate it.

    All the best,

  8. rmarcucci closed this discussion on 13 May, 2020 03:48 AM.

  9. Chuck Rozner re-opened this discussion on 18 May, 2020 02:47 AM

  10. 6 Posted by Chuck Rozner on 18 May, 2020 02:47 AM

    Chuck Rozner's Avatar

    I was trying to get the tracking to work. I generated a map. I then went to
    collaborate, and set the sharing screen to update, and generated the long
    URL. I had another teammate download the APP. He signed in. He tried to
    make a bookmark to go to that long URL but the bookmark only allowed the 4
    digit URL that didn't include collaboration. He entered the long URL into
    his browser and went to the map but he was in the Web page and not the APP,
    so he didn't have access to tracking. How do you get to the map page with
    sharing within the App?

    *Chuck Rozner, Public Information*
    Altadena Mountain Rescue Team
    780 E. Altadena Drive | Altadena | California | 91001 |

  11. Support Staff 7 Posted by matt on 18 May, 2020 07:32 PM

    matt's Avatar

    Chuck -

    Sorry, there's a disconnect here because we just developed the feature, and for various reasons need to roll it out to the site before the app. The long URL support is coming to the app really soon, but in the meantime they still need to use the 4-digit code and a password within the app.

    Or, they can open the long URL on the website (including viewing the website on their phone), and if they're signed in, it will create a bookmark that syncs to the app.

    Give it a few more weeks and this will all be resolved to the point where you cant print a QR code with that URL in it, they can scan the QR code, and they'll get update level access to the map.

    • Matt
  12. 8 Posted by Chuck Rozner on 18 May, 2020 08:01 PM

    Chuck Rozner's Avatar

    Thanks for the information. I guess that we will have to wait for you to
    finish everything. My concern about the password is that I only have an
    option to authorize WRITE. I didn't want to give everyone that permission.
    I am looking forward to seeing the complete update.
    *Chuck Rozner, Public Information*
    Altadena Mountain Rescue Team
    780 E. Altadena Drive | Altadena | California | 91001 |

  13. Meghan closed this discussion on 22 May, 2020 10:12 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

20 Oct, 2020 02:39 AM
19 Oct, 2020 11:35 PM
19 Oct, 2020 07:09 PM
19 Oct, 2020 05:16 PM
19 Oct, 2020 04:51 AM