Colleen's Avatar


07 Jul, 2020 05:12 PM

When I save maps as MBTiles and upload them to my IPad, they plot in the middle of the S Atlantic Ocean. Maps that I saved and uploaded the same was last year plot in the correct location.

How can I fix this?

  1. Support Staff 1 Posted by Julie on 07 Jul, 2020 07:43 PM

    Julie's Avatar

    Can you attach the files so we can take a look at them, please? Feel free to make the discussion private if you don't want to share with everyone.

  2. 2 Posted by Colleen on 07 Jul, 2020 08:27 PM

    Colleen's Avatar

    WBigHValley was made today. NE Wisdom topo was made in 2017. I attached the latter because it uses the same base map as today's file.

  3. 3 Posted by Colleen on 07 Jul, 2020 09:28 PM

    Colleen's Avatar

    second file is too big, even if I zip it. You'll have to trust me that it plots in the right place.

  4. Support Staff 4 Posted by Meghan on 07 Jul, 2020 10:28 PM

    Meghan's Avatar

    Hi Colleen,

    This is actually a known bug and we currently have it logged on the development board to be addressed. For now, my suggestion is to export your maps as something other than MBTiles or download and use the CalTopo app on your iPad. The nice thing about the latter option is that you can sync the iPad app with your account and easily access all your maps created on the web without exporting/importing.

    To facilitate tracking requests and duplicates, I'm going to close this ticket, but be assured we're working on it!

    Thank you,

  5. Meghan closed this discussion on 07 Jul, 2020 10:28 PM.

  6. matt re-opened this discussion on 08 Jul, 2020 03:41 PM

  7. Support Staff 5 Posted by matt on 08 Jul, 2020 03:41 PM

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    This should be fixed now - can you give it another try and let us know if it's still not working for you?

  8. 6 Posted by Colleen on 08 Jul, 2020 05:16 PM

    Colleen's Avatar

    Still not working, but now the downloads plot at the south pole.

  9. Support Staff 7 Posted by matt on 09 Jul, 2020 03:09 PM

    matt's Avatar

    Sorry for going back and forth on this, I don't have a good test case for validating the files - I was ordering the bounding box as lat/long rather than long/lat. Mind trying one more time?

  10. 8 Posted by Colleen on 13 Jul, 2020 04:43 PM

    Colleen's Avatar

    It works now. Thanks for your help!

  11. Support Staff 9 Posted by Meghan on 13 Jul, 2020 05:21 PM

    Meghan's Avatar

    Always happy to help- thanks for working through it with us!


  12. Meghan closed this discussion on 13 Jul, 2020 05:21 PM.

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