offline install

Bruce Fortune's Avatar

Bruce Fortune

06 Nov, 2018 03:22 AM

I am setting up a new laptop with SarTopo offtine as my last laptop is broken and unusable. In fact screen is black due breakage of the hinge connecting the screen
Clicking on the following link results with a error return.
I find no offline link on Sartopo while signed in under google.
How do I get access to the offline setup as the above two method given in the instruction are not working for me?

  1. 1 Posted by kg7tif on 06 Nov, 2018 03:39 AM

    kg7tif's Avatar

    I am not sure that I am the right person to answer your question Bruce, but it seems to be working for me. Did you get to this screen for the offline files?

    Randy Benetti, SrKG7TIFAllStar Node 47897

    On Monday, November 5, 2018, 19:24, Bruce Fortune <[email blocked]> wrote:

     #yiv9472441238 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv9472441238 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  2. 2 Posted by Bruce Fortune on 06 Nov, 2018 04:38 AM

    Bruce Fortune's Avatar was copied from the instruction for
    installing SarTopo offline. That is what returned page not found or not
    available error message.

  3. 3 Posted by Bruce Fortune on 06 Nov, 2018 04:59 AM

    Bruce Fortune's Avatar

    here is a screen shot of the page request.
    [image: image.png]

  4. 4 Posted by kg7tif on 06 Nov, 2018 05:08 AM

    kg7tif's Avatar

    I used the link you provided and screen 1 is what I get first which is just the login screen.  As soon as I select the link to sign in (in my case I sign in with Google Account), it takes me to screen 2.  That is where I select "Fresh Install" and it downloads the "" file with no problems.  Have you tried to reboot the new computer in case there is something in the cache that is not letting the link go to the login screen?

    KG7TIFAllStar Node 47897

       On Monday, 5 November 2018, 20:59:20 GMT-8, Bruce Fortune <[email blocked]> wrote:

  5. 5 Posted by Bruce Fortune on 06 Nov, 2018 05:49 AM

    Bruce Fortune's Avatar

    Thanks, By closing down online Sartopo and rebooting before going to
    SarTopo offline I do indeed get the sign in screen first. Then when I sign
    in, the same access denied screen come up. So I must need to get access
    granted for this laptop.

  6. Support Staff 6 Posted by matt on 08 Nov, 2018 09:53 PM

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    Sorry, this didn't rise to the top of my queue because another user jumped in (need to get that fixed). What account are you signing in to SARTopo with? It might just be that the account needs to be upgraded.

    • Matt
  7. 7 Posted by Bruce Fortune on 09 Nov, 2018 04:38 AM

    Bruce Fortune's Avatar

    It seem every time I have a laptop quit working, I have not backed up or
    keep track of needed information to load up the new laptop. so getting a
    new laptop up and running takes time and I get impatient with the process.
    This one being window 10 for the first time adds to the experience.
    Not sure if I am smart enough to answer your question. Here goes. With my
    computer running google chrome browser and logged in to my
    [email blocked] account, I then enter SarTopo in the search bar or
    tap on the saved bookmark to same site. Sartopo comes up in map mode On
    the upper left screen I can choose to log in under my google account and
    then it shows me logged in as [email blocked]. The site seem to
    work fine even if I don't log in that upper left corner. Neither way do I
    see the option to work offline. Hopefully that helps answer your question.
    I am thinking that I had an icon on the desktop to log in the offline app,
    but could be totally my imagination. It has been a long time ago since you
    put the SAR app together and it was introduce at the SAR conference. It is
    at least three laptop upgrades ago for me. So I am not even sure when I
    lost the offline portion. I have not utilized your program very well. I
    will read and respond to your other email also.

  8. 8 Posted by kg7tif on 09 Nov, 2018 05:11 AM

    kg7tif's Avatar

    Matt,     Sorry I attempted to help Bruce as it seemed at the time he was sending me the email with the question.  I guess that explains why I have received several emails from others because there is a problem with the emails going out to everyone.  In the future, I will make sure to ignore them unless they are directed to me personally.  I hope he can get his new laptop back online.  I just sent mine back to HP today for repairs and keeping my fingers crossed it comes back repaired and everything on it that is left with.  I do have a backup, but it is still a pain to have to go through setting one up again.
    Randy Benetti, Sr.KG7TIF / AFT0WBAllStar Node 47897

       On Thursday, 8 November 2018, 13:53:57 GMT-8, matt <[email blocked]> wrote:

  9. Support Staff 9 Posted by matt on 09 Nov, 2018 05:20 AM

    matt's Avatar

    Randy, no problem. You should be able to turn email notifications for different categories on and off, I thought it was off by default.

    Bruce, what team are you with? I don't see your account in the billing system so the first step is to get you a free SAR account, which uses team specific codes.

  10. 10 Posted by Bruce Fortune on 09 Nov, 2018 06:06 AM

    Bruce Fortune's Avatar

    Randy KG7TIF

    Thanks for your help as well. It was kindly done.

    Also Congratulation on your Ham ticket!

    Bruce Fortune, KC7H

  11. kobe.pole closed this discussion on 09 Apr, 2019 11:51 PM.

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