Account "Credentials?"

jscotangus's Avatar


21 Sep, 2019 08:14 PM

What are the "credentials" on my Account for, and why does it seem like I can delete them? There's an ID, a description that says "system-generated" and then there a date created. What are these? Search for "Credentials" in Knowledge Base turned up zilch.

  1. Support Staff 1 Posted by matt on 25 Sep, 2019 04:30 PM

    matt's Avatar

    Sorry for the delay.

    It maybe doesn't need that level of prominence in the UI, but every time you sync the phone app or the offline desktop version to, it creates a new private key identifying you. Whenever the app talks to, it uses this key to identify you so that we know the request is coming from someone with permission to modify a map, access account details, etc.

    There is also a single system-generated key that is used to identify your account outside of the app for some premium features, like layer integration with Google Earth. If you delete that, a new one will be created next time you sign in.

    The only reason you'd need to delete a credential is if you lost a phone and no longer wanted it to have access to your account. I'm sure at that point you'd have bigger worries than someone altering your CalTopo data, but that's why the feature is there.

  2. Ben Lantow closed this discussion on 30 Sep, 2019 04:19 PM.

  3. jscotangus re-opened this discussion on 15 Dec, 2019 01:33 AM

  4. 2 Posted by jscotangus on 15 Dec, 2019 01:33 AM

    jscotangus's Avatar

    Got it-thanks. Yeah, as a UI designer myself, I would probably hide
    that behind something like "been using mobile, but lost your phone?"
    or something along those lines (something that explains the
    circumstances you'd even want to use that feature).

  5. Ben Lantow closed this discussion on 17 Dec, 2019 03:18 PM.

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