Error on all screens

Jim Staufenberg's Avatar

Jim Staufenberg

26 Oct, 2021 04:32 PM

Getting error encountered on all screens, tried changing browser and change map layers. Get same error. I am signed in, and my account is valid. All help appreciated. Screen shot attached.

  1. Support Staff 1 Posted by Meghan on 26 Oct, 2021 04:40 PM

    Meghan's Avatar

    Hi Jim,

    We just did a database import, which can cause temporary rendering interruptions. It should be resolved shortly (if not now)- try reloading the page and let us know if it is working now.

    Thank you,
    Meghan

  2. 2 Posted by Jim Staufenberg on 26 Oct, 2021 04:48 PM

    Jim Staufenberg's Avatar

    Thanks, that seems like it did it. I was going crazy, thought I was doing
    something wrong. Appreciate it.
    Thanks
    Jim

  3. 3 Posted by Jim Staufenberg on 26 Oct, 2021 04:55 PM

    Jim Staufenberg's Avatar

    could be the same problem
    Can not print now, get the following error

    It can wait till tomorrow if you're doing upgrades all day today.

    Jim

  4. Support Staff 4 Posted by Meghan on 26 Oct, 2021 05:52 PM

    Meghan's Avatar

    I just checked and the print function should be working now. Any interruptions should be temporary throughout the day but it's totally up to you if you would rather wait until tomorrow.

    My apologies for any inconvenience this may cause you. Thanks for your patience and thanks for using SARTopo!

    Best,
    Meghan

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