Unable to generate MBTiles

Scott Page's Avatar

Scott Page

22 Oct, 2021 06:07 PM

I am new to Caltopo and am probably just doing something wrong. I cannot generate any MBTile files. Every time I try I receive the error message "Unable to generate MBTiles". A few weeks ago I did generate MBTile files just fine. I know it is a simple process but for some reason it is not working for me. The files I am trying to generate have around 110 tiles but I have also tried generating files with just a few tiles and that didn't work either. I have the Desktop account. Thanks

  1. Support Staff 1 Posted by akaufmann on 22 Oct, 2021 06:10 PM

    akaufmann's Avatar

    Hi Scott,

    We recently made some changes around MBTiles so it's possible that there's a problem on our end and not yours.

    Can you give me some more details on what you're trying to print? What layers are you trying to print and what area/resolution? If you could provide a screenshot of the print page that would be very helpful!

    Cheers,
    AJ

  2. akaufmann closed this discussion on 22 Oct, 2021 06:10 PM.

  3. Scott Page re-opened this discussion on 22 Oct, 2021 06:20 PM

  4. 2 Posted by Scott Page on 22 Oct, 2021 06:20 PM

    Scott Page's Avatar

    Thanks for the fast response! I attached a screenshot.

    I think the answers to all your questions are covered in the screenshot but let me know if not. I have tried lots of different options for areas/resolutions but nothing is working for me.

    As you can see, I am trying to capture a trail system in British Columbia.
    Thanks
    Scott

    ________________________________

  5. Support Staff 3 Posted by akaufmann on 22 Oct, 2021 07:06 PM

    akaufmann's Avatar

    Whoops, I missed an important request -- can you please share the URL for the map you are viewing as well? (for example caltopo.com/m/ABCD or caltopo.com/m/ABCDE)
    -AJ

  6. akaufmann closed this discussion on 22 Oct, 2021 07:06 PM.

  7. Scott Page re-opened this discussion on 22 Oct, 2021 07:29 PM

  8. 4 Posted by Scott Page on 22 Oct, 2021 07:29 PM

    Scott Page's Avatar

    https://caltopo.com/m/1RMBJ
    [https://caltopo.com/pv/1RMBJ]<https://caltopo.com/m/1RMBJ>
    Scott's McNutt Map - CalTopo<https://caltopo.com/m/1RMBJ>
    User created map: Scott's McNutt Map, ID 1RMBJ, on CalTopo. Backcountry or your backyard; research, plan, share, and take maps with you on your mobile device. View real time data, choose layers that suit your needs, print maps, record tracks and more.
    caltopo.com

    ________________________________

  9. Support Staff 5 Posted by akaufmann on 22 Oct, 2021 09:22 PM

    akaufmann's Avatar

    Scott,

    It looks like you helped us find a bug in this code -- thank you! We're hard at work fixing it right now!

    In the meantime, one way to get around this issue is to stack an additional MapBuilder Topo layer before printing and setting the opacity to 0.

    Sorry for the inconvenience!
    AJ

  10. akaufmann closed this discussion on 22 Oct, 2021 09:22 PM.

  11. akaufmann re-opened this discussion on 22 Oct, 2021 10:11 PM

  12. Support Staff 6 Posted by akaufmann on 22 Oct, 2021 10:11 PM

    akaufmann's Avatar

    We've deployed a fix to the website, so you should be able to generate MBTiles now without having to use the workaround mentioned above!
    Cheers,
    AJ

  13. akaufmann closed this discussion on 22 Oct, 2021 10:11 PM.

  14. Scott Page re-opened this discussion on 22 Oct, 2021 11:28 PM

  15. 7 Posted by Scott Page on 22 Oct, 2021 11:28 PM

    Scott Page's Avatar

    whoohoo! It works! Thanks for the fast resolution.

    ________________________________

  16. akaufmann closed this discussion on 22 Oct, 2021 11:30 PM.

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