Forest/scanned topo layers only work when very zoomed in

Teresa Gergen's Avatar

Teresa Gergen

18 Aug, 2020 04:44 PM

The MapBuilder Topo layer works at any zoom level, but the Scanned 7.5 and both Forest Service topo layers show blank until you zoom very far in. Yes, I'm looking somewhere where there is a Forest Service layer, not where I would expect those layers to be blank/white. On the website, using Windows 10 and Chrome. But I can see them on the mobile version of the website on my Android Phone in the Chrome app at any zoom level.

  1. 1 Posted by Teresa Gergen on 18 Aug, 2020 06:31 PM

    Teresa Gergen's Avatar

    Never mind, it's working now. Thanks.

  2. Support Staff 2 Posted by Meghan on 18 Aug, 2020 06:43 PM

    Meghan's Avatar

    Hi Teresa,

    I am glad to hear its working for you! If it happens again, clearing your browser cache can help. Also trying it in an incognito window and seeing if you get the same results can also give you an idea if an add on might be interfering.

    Happy mapping!

  3. Meghan closed this discussion on 18 Aug, 2020 06:43 PM.

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