waypoint gpx's

mvbanks's Avatar

mvbanks

16 Jun, 2020 07:25 PM

I have a waypoint gpx off a garmin gps that will not import into either online or desktop. It will load in google earth so I know it is a valid gpx. Any clue? LOL

  1. Support Staff 1 Posted by Ben Lantow on 16 Jun, 2020 07:36 PM

    Ben Lantow's Avatar

    Hi there,
    I'm having no issue importing that GPX file in CalTopo. Can you explain more what problems you are having and steps you are taking?

    Best,
    Ben

  2. Ben Lantow closed this discussion on 16 Jun, 2020 07:36 PM.

  3. mvbanks re-opened this discussion on 16 Jun, 2020 07:40 PM

  4. 2 Posted by mvbanks on 16 Jun, 2020 07:40 PM

    mvbanks's Avatar

    Ben,
    Ok, this is kinda odd.
    I can import it to a new map but not https://sartopo.com/m/1A6Q
    Let me know if I need to provide access.
    Mark

  5. Support Staff 3 Posted by Ben Lantow on 16 Jun, 2020 07:45 PM

    Ben Lantow's Avatar

    I'm able to unlock with admin privs, I also can't import to that map at all. Let me kick this to a dev to take a look at. Active search? Or concluded? Just so I can appropriately prioritize.

  6. 4 Posted by mvbanks on 16 Jun, 2020 07:51 PM

    mvbanks's Avatar

    Concluded training from 06/14/20.

    No hurry.

    There are some mobile app tracks (3) on that map, both IOS and droid. First
    time live tracking. Couple of process changes for us but it is working
    great.

    Mark

  7. Support Staff 5 Posted by Ben Lantow on 16 Jun, 2020 09:34 PM

    Ben Lantow's Avatar

    So we found the issue, we'd love to know exactly what happened to get to this state. On your map under markers if you hit bulk ops you'll see there are two markers that list location as N/A. Those null markers are causing the import to fail (it checks to make sure it's not duplicative of another marker). If you use bulk operations to remove the two makers listed with NA the import will succeed.

    Any info you can provide about how those two markers were created will help to make sure this doesn't happen in the future.

    Best,
    Ben

  8. 6 Posted by mvbanks on 16 Jun, 2020 09:43 PM

    mvbanks's Avatar

    Ben,

    Well,,, not sure at all but it appears to have happened yesterday during
    the map clean up.

    I'll see if I can recall what was going on but it's likely I'll not be able
    to reproduce it. If it happens again, I'll try to track my process.

    At TCSAR we have an old saying, "It's not really broken until SAR tries to
    fix it."

    Thanks,
    Mark

  9. Support Staff 7 Posted by Ben Lantow on 17 Jun, 2020 04:19 AM

    Ben Lantow's Avatar

    Let me know if you can repro and the steps in the meanwhile I'll close the ticket for now.

    Best,
    Ben

  10. Ben Lantow closed this discussion on 17 Jun, 2020 04:19 AM.

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