Conflicting map codes between SARtopo and Caltopo

Craig Wainscott's Avatar

Craig Wainscott

02 Jun, 2020 09:38 PM

I'm trying to load a recent mission map created in SARtopo into the Caltopo app on my iPad. When I attempt to add the bookmark, the code for our SAR map comes back with a totally different map in Caltopo. It appears the two systems are using the same codes - which creates conflicts. My example: SARtopo map dum8 vs Caltopo map dum8. This means I can't use the iPad app for SAR missions. That doesn't seem right. Thanks.

  1. Support Staff 1 Posted by mcosand on 02 Jun, 2020 11:03 PM

    mcosand's Avatar

    Hi Craig,
    We'll look into the re-used map code. That's not expected.
    Currently, the CalTopo mobile app can only talk to one of our servers (CalTopo vs SARTopo) at a time. In order to switch servers you need to go to "Your Account" in the app menu and sign out so you can sign in again with your SARTopo account.

    Also, King County SAR has a team account on SARTopo. Logging in with the team account will grant you access to all features and allow you to view the list of King County SAR maps, record tracks to King County maps, etc. Check out https://database.kcsara.org/sartopo-login.pdf and log in using the same username/password as for the KCSARA database. I run most of the KCSARA system - feel free to email [email blocked] if you have troubles there.

    Thanks for your help on the mission this past weekend!

    Matt Cosand
    Software Developer
    CalTopo LLC

  2. mcosand closed this discussion on 02 Jun, 2020 11:03 PM.

  3. Craig Wainscott re-opened this discussion on 03 Jun, 2020 12:58 AM

  4. 2 Posted by Craig Wainscott on 03 Jun, 2020 12:58 AM

    Craig Wainscott's Avatar

    Thanks Matt. I was logged in with my SAR account, but I must not have paid
    attention and ended up in Caltopo. When I logged out and back in, I found
    the right bookmark for the mission. Thanks for helping me clear this up.

    Now I'm going into a Zoom training for Sartopo. So much still to learn.

    Craig

  5. Support Staff 3 Posted by Meghan on 03 Jun, 2020 01:54 PM

    Meghan's Avatar

    We hope you enjoyed the Zoom training last night- thanks for reaching out!

    Best,
    Meghan

  6. Meghan closed this discussion on 03 Jun, 2020 01:54 PM.

  7. Craig Wainscott re-opened this discussion on 03 Jun, 2020 03:39 PM

  8. 4 Posted by Craig Wainscott on 03 Jun, 2020 03:39 PM

    Craig Wainscott's Avatar

    Meghan,

    The training was great. I heard that it was 2 hours, and I was like, that's
    a long time. But then you showed the zillion features of Sartopo and we
    still had more questions. Good job.

    Craig

  9. Meghan closed this discussion on 03 Jun, 2020 03:45 PM.

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