Weekly High Res not showing on Pro account

jesus.arango's Avatar

jesus.arango

11 May, 2020 01:25 AM

Hi,

I have a Pro account, and when I select Weekly High Res Layer, a message is displayed saying "Quota Exceeded. Pro account required".
My account is [email blocked]

Thanks
Jesus

  1. Support Staff 1 Posted by Ben Lantow on 11 May, 2020 04:23 AM

    Ben Lantow's Avatar

    Hi Jesus,
    We had a very minor server crash earlier, it may just not realize you're logged. Can you logout and back in and then respond and tell me if you still have an issue. I'm pretty sure that will resolve it.

    Best,
    Ben

  2. Ben Lantow closed this discussion on 11 May, 2020 04:23 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac