Map View

Rocco Falcone's Avatar

Rocco Falcone

26 Aug, 2019 04:16 AM

My screen only shows blurred tiles and not any map at all. Any help and suggestions?

  1. 1 Posted by rocco on 26 Aug, 2019 04:27 AM

    rocco's Avatar

    I found the issue. the zoom is too great as the map is saved. I scrolled the mouse and the map came back in view. However, even now as I close the program and reopen, it is zoomed out too far and I have to reduce it each time. Can I fix this?

  2. Support Staff 2 Posted by Ben Lantow on 27 Aug, 2019 01:24 AM

    Ben Lantow's Avatar

    Rocco,
    So the zoom level will be reset if you pan or zoom and leave the map open for a tiny bit after doing so, just load up the map and zoom to normal level, get your view centered, wait a click and next time it should load that way. There is a supposed to be a range of zooms for when the map loads so we'll check into that on our end to make sure its working correctly.

  3. Ben Lantow closed this discussion on 20 Sep, 2019 01:54 AM.

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