Can't import Garmin gps data

Jane Mather's Avatar

Jane Mather

14 Jun, 2019 06:52 PM

In the past I have had no problem reading data from my GPS. Now I get the following error.

gps exception: unexpected disconnect

I installed GPSIO for chrome and that didn't seem to help.

  1. Support Staff 1 Posted by matt on 14 Jun, 2019 09:43 PM

    matt's Avatar

    What model of GPS is it?

  2. 2 Posted by Jane Mather on 14 Jun, 2019 10:37 PM

    Jane Mather's Avatar

    Thanks for the quick response.

    It’s a GPSmap 60CSx.

    Jane Mather
    [email blocked]
    720.201.4487
    PO Box 187, Fraser, CO 80442

  3. Support Staff 3 Posted by matt on 14 Jun, 2019 10:52 PM

    matt's Avatar

    Unfortunately you can't just read the GPX files off it then, like you can with later units.

    Any idea what changed? This isn't going to be particularly easy to debug. Step 1 would be to click on the GPS icon at the top right of the browser and see if it's reporting that the GPSIO plugin is working properly.

  4. 4 Posted by Jane Mather on 15 Jun, 2019 04:50 PM

    Jane Mather's Avatar

    Clicking the GPSIO plug-in icon, it says “Cannot communicate with host.”

    I just installed the GPSIO. I don’t know if it was already installed when I was using it before and it worked.

    I also tried using Safari with the communicator selection. That didn’t work either.

    Thanks,
    Jane

  5. Support Staff 5 Posted by matt on 18 Jun, 2019 09:15 PM

    matt's Avatar

    Sorry for the delay.

    The plugin is two parts: the extension that's visible in your browser, and a host. If you're getting a "cannot communicate with host" message, it probably means that the host part is not setup correctly.

    • It sounds like you are on a mac?

    • Did you install GPSBabel and the gpsio-installer.zip host file as described at http://gpsio.caltopo.com?

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