7.5 Minute Topos not allowing zoom in

Eric Johnson's Avatar

Eric Johnson

06 Feb, 2019 01:27 PM

Hi, I noted a thread on this same subject from just a few days ago, but it still seems to be an issue on my end. The topo function was working fine until I renewed my subscription and now I can see the topo from the extent zoom, but as soon as I zoom in the topo disappears. Can someone please assist with what steps to take for this?

  1. Support Staff 1 Posted by matt on 07 Feb, 2019 04:33 AM

    matt's Avatar

    Can you send the URL for a map where this is happening so that we can see the center coordinates and the layers that are turned on? This should be resolved.

    The only other thing I can suggest is clearing your browser cache; the old javascript files for the sites shouldn't be cacheable but that would ensure you're not working off stale data.

  2. 2 Posted by Eric Johnson on 07 Feb, 2019 01:24 PM

    Eric Johnson's Avatar

    Thanks Matt, it looked like it worked itself out somehow over a period of time.

    Eric Johnson

  3. kobe.pole closed this discussion on 07 Feb, 2019 06:18 PM.

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