Blank pdf maps

Kevin Huggett's Avatar

Kevin Huggett

07 Jul, 2018 02:58 PM

I cannot access pdf maps. I need them for search and rescue.

  1. Support Staff 1 Posted by kobe.pole on 07 Jul, 2018 04:08 PM

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    Hi Kevin,
    Apologies for the inconvenience. We just uploaded a large batch of upgrades and are working through them. Hopefully the bugs will be resolved later this afternoon.
    -Kobe

  2. 2 Posted by Alan Chinowsky on 07 Jul, 2018 04:16 PM

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    Hi Matt

    Would this be causing a map not to save?

    Alan

  3. Support Staff 3 Posted by kobe.pole on 07 Jul, 2018 04:26 PM

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    Hi Alan,
    We are also experiencing issues with maps not saving. Should be resolved shortly.
    -Kobe

  4. 4 Posted by Alan Chinowsky on 07 Jul, 2018 04:31 PM

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    Thanks Kobe

  5. Support Staff 5 Posted by kobe.pole on 07 Jul, 2018 05:00 PM

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    Give it a try now, issues have been resolved.

  6. 6 Posted by Alan Chinowsky on 07 Jul, 2018 09:01 PM

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    all good thanks

  7. 7 Posted by zingo on 08 Jul, 2018 01:37 PM

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    I have problem to make a new updated print and loading the "page layout" from my old PDF's. e.g. in caltopo printing selecting a PDF in Load From under "PDF Management:" then I get "PDF ID not found" and pagelayout "boxes" are not loaded.
    Could that be releated?

  8. 8 Posted by zingo on 08 Jul, 2018 01:40 PM

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    Id of one of my maps :
    https://caltopo.com/p/4535
    But all seem to give me this error

  9. Support Staff 9 Posted by kobe.pole on 08 Jul, 2018 03:49 PM

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    I was able to view your map just fine, so try again and let me know if that works.
    -Kobe

  10. Support Staff 10 Posted by matt on 09 Jul, 2018 02:28 AM

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    It's not related to that issue per se but related to the same large set of changes that were rolled out. I can duplicate the "load from" issue, will try to get it fixed shortly.

  11. Support Staff 11 Posted by matt on 09 Jul, 2018 04:32 AM

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    PDF "load from" should be fixed now, looks like "save as" still needs a bit more work.

  12. 12 Posted by zingo on 12 Jul, 2018 03:59 PM

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    Thanks! As you state, it works now!

  13. kobe.pole closed this discussion on 12 Jul, 2018 04:06 PM.

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