can't generate pdf

Anna Birkas's Avatar

Anna Birkas

13 Mar, 2018 08:03 PM

Hi,

I am trying to print/generate .pdf. This worked fine for me last month, but this week I can't get it to work, even on the same map file.

I am able to hit print, and draw the red line around the map. The new page pops up, as a pdf, but it is blank.

Thank you,

Anna

  1. Support Staff 1 Posted by matt on 13 Mar, 2018 08:40 PM

    matt's Avatar

    Can you send me the URL for the PDF?

    I have had occasional issues with Chrome where the PDF is fine, but the browser initially shows it as blank. Changing the size of the browser window - even by only a few pixels - causes it to redraw and the PDF then shows fine. Haven't been able to figure out what's going on.

  2. 2 Posted by Anna Birkas on 13 Mar, 2018 09:17 PM

    Anna Birkas's Avatar

    Hi Matt,

    Here is the .pdf link

    https://caltopo.com/p/0775 <https://caltopo.com/p/0775>

    Thanks,

    Anna

  3. Support Staff 3 Posted by matt on 13 Mar, 2018 09:57 PM

    matt's Avatar

    Did you import that data from somewhere or generate it within CalTopo?

    The yellow-ish polygon didn't have a fill opacity specified, which while it should have been more gracefully handled, caused an issue with the PDF generator. I set a fill opacity on it as part of testing this - your existing PDF still won't work, but you should be able to generate a new one - but I'm wondering if it was imported that way or if there's a UI bug in CalTopo that allowed it to be created in the first place.

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