Offline Tiles not present for Japan?

James's Avatar


15 Aug, 2019 10:44 PM


I have downloaded the Android app and synced it with my account, made sure my account was an upgraded account to allow for offline tiles to be downloaded, and selected my map (a hike of the Japan TSH;

However I cannot get the tile selection to work when viewing Japan. If i center on my current location in Canada I am able to see and select tiles for download. Are offline tiles limited to certain regions?

Thank you,


  1. Support Staff 1 Posted by Ben Lantow on 16 Aug, 2019 06:08 PM

    Ben Lantow's Avatar

    Good morning,
    You are correct, we currently only have offline download tiles packaged for US and Canada. The primary reason is that we don't have elevation data for a lot of other places in the world (including Japan). It is on our roadmap to increase the availability of elevation data and therefore the availability of offline maps in the future.


  2. Ben Lantow closed this discussion on 16 Aug, 2019 06:08 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac